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(2024.04.02 and earlier) Windows NVIDIA instances in ap‐southeast‐2(Sydney) fail to launch

ravipranjal edited this page May 6, 2024 · 1 revision

The issue

Amazon Machine Images (AMIs) are used to spin up virtual desktops (VDIs) in RES with specific configurations. Each AMI has an associated ID that differs per region. The AMI ID configured in RES to launch Windows Nvidia instances in ap-souteast-2 (Sydney) is currently incorrect.

AMI-ID ‘ami-0e190f8939a996caf’ for this type of instance configuration is incorrectly listed in ap-souteast-2 (Sydney). AMI ID ‘ami-027cf6e71e2e442f4’ should be used instead.

Customers will get the following error when trying to launch an instance with the default ‘ami-0e190f8939a996caf’ AMI.

An error occured (InvalidAMIID.NotFound) when calling the RunInstances operation: The image id ‘[ami-0e190f8939a996caf]’ does not exist

Steps to reproduce the bug, including an example configuration file.

  • Deploy RES in ap-southeast-2 region
  • Launch an instance using Windows-NVIDIA default software stack (AMI ID ‘ami-0e190f8939a996caf’)

Affected versions

All RES version 2024.04.02 or earlier are impacted

Mitigation

The following mitigation has been tested on RES version 2024.01.01

  • Register a new software stack with the following settings
    • AMI ID: ami-027cf6e71e2e442f4
    • Operating System: Windows
    • GPU Manufacturer: NVIDIA
    • Min. Storage Size (GB): 30
    • Min. RAM (GB): 4
  • Use this software stack to launch Windows - NVIDIA instances

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