[Incident]: Profile rendering issues affecting GitHub profiles

[ebndev]

Community Manager Update: September 23, 2026

Our internal teams have investigated delays affecting when some users earn achievements and when those achievements appear on their profiles. In some cases, the delay has lasted several days, which is not expected.

We don't currently have a timeline to share on when this will be fixed however, we will continue to update this discussion.

Thank you all for your patience and understanding!

Community Manager Update: August 27, 2026

Hi again everyone!

We apologize for the delay. Due to other priorities and issues the team is working on, we don't currently have a timeline to share on when this will be fixed.

I will continue to follow up with the team and share additional details as I receive them.

---

Community Manager Update: Monday August 17th

Hi everyone! Thank you for your patience and continuing to provide reports for this issue.

The team is working on resolving this as soon as possible and I'll share more updates as they become available.

---

Hi everyone,

We've received multiple reports about profile pages rendering differently than expected, including:

• Profile layouts appearing differently when signed in versus signed out
• Achievement badges not showing on your profile
• Contribution graphs not accurately reflecting commits

We've escalated these reports to the appropriate team.

At this time, we don't have an estimated timeline for a fix or additional information to share. Please subscribe to this thread to receive updates as they become available.

If you're experiencing this issue and have additional information you'd like to share, leave a comment below.

Thank you for your patience while we investigate.

[schimanko]

Hi! Accepting PR for this issue?

[hawk-roy]

Thanks Hopefully as soon as possible

[nikvalani96]

Thanks for the update, hopefully this gets fixed soon.

[SohailShabbir867]

Joined

[SohailShabbir867]

Hello GitHub Community,

I’m experiencing an issue where all of my historical GitHub contributions associated with one of my verified email addresses disappeared from my contribution graph.

My GitHub username:
SohailShabbir867

Affected email:
unknownperson23414@gmail.com

Here is what happened:

On August 6, 2026, at approximately 2:21 AM, I accidentally removed the email address:

unknownperson23414@gmail.com

This email address had previously been used as the author email for many of my Git commits.

Shortly afterward, I added the EXACT SAME email address back to my GitHub account and verified it successfully.

However, after re-adding the email, all historical contributions associated with that email disappeared from my contribution graph.

This is NOT limited to one repository. Contributions from approximately 15+ repositories that were previously attributed to this email are affected.

What I have already done:

1. Re-added the exact same email address to my GitHub account.
2. Successfully verified the email address.
3. Confirmed that the email is currently attached to my GitHub account.
4. Confirmed that the affected commits still exist in the repositories.
5. Confirmed that the affected commits are on the default branch (main).
6. Confirmed that both public and private repository contributions are affected.
7. Waited more than 24 hours after re-adding the email.
8. Checked an affected commit using the .patch URL as recommended by GitHub.
9. The .patch file confirms that the affected commits were authored with:
   From: Sohail Shabbir unknownperson23414@gmail.com
10. I requested GitHub to rebuild my contribution graph through the GitHub Support form.
11. I have already submitted a GitHub Support ticket and received ticket #4641494.

Example affected commit:

The .patch output for this commit confirms:

From: Sohail Shabbir unknownperson23414@gmail.com

The important point is that the email is now verified and attached to my account, but the historical contributions that were previously associated with this email are still missing.

New commits are appearing correctly, so my account and contribution graph are currently working. The problem appears to be specifically with historical commits created before I removed and re-added the email address.

I have also checked my GitHub email settings and the exact email address is currently present and verified.

Has anyone experienced the same issue after accidentally removing and then re-adding a commit email address?

Is there anything else I can do to restore the historical contributions, or does this require GitHub Support to manually rebuild/re-index the contribution history?

I would really appreciate any advice or confirmation from someone who has experienced this before.

Thank you!

[amit-kr-mahato]

Historical Contributions Disappeared After Removing and Re-adding Verified Email

Hello GitHub Community,

I'm experiencing an issue where historical GitHub contributions associated with a previously verified email address disappeared from my contribution graph.

GitHub username: SohailShabbir867

Affected email: [redacted]

What happened

On August 6, 2026, at approximately 2:21 AM, I accidentally removed an email address from my GitHub account.

That email had previously been used as the author email for many of my Git commits.

Shortly afterward, I added the exact same email address back to my account and successfully verified it.

However, after re-adding the email, the historical contributions associated with that address disappeared from my contribution graph.

The issue affects contributions across approximately 15+ repositories, including both public and private repositories.

What I've already checked

• The exact email address has been added and verified again.
• The affected commits still exist in their repositories.
• The commits are on the default main branch.
• Both public and private repository contributions are affected.
• I waited more than 24 hours after re-adding the email.
• I checked affected commits using their .patch URLs.
• The patch confirms that the commits were authored using the affected email.
• New commits are appearing correctly on my contribution graph.
• I requested GitHub to rebuild my contribution graph.
• I have already contacted GitHub Support and received ticket #4641494.

The important detail is that new commits are attributed correctly, while commits created before the email was removed remain missing from my historical contribution graph.

My question

Has anyone experienced this after accidentally removing and then re-adding a commit email address?

Is there anything I can do locally to restore the historical contributions, or does this require GitHub Support to manually rebuild/re-index the contribution history?

Any advice or confirmation from someone who has experienced the same issue would be greatly appreciated.

Thank you!

[AhmadiNader]

Queen

[Sawaira-Iftikhar]

did you experince this from last month but we (me & my friends) are facing this issue form lst few days like 3 4 days. Now I am getting worried that if this issue will fixed or not bcz i jst started to build a good and strong Github Profile and now this problem is like a huge gap in my work :(

[sumitdahal7]

yeah i have also face similar issue... my previous contributions are missing along with all the acheivements badges also,

[aniketshukla1]

Username: aniketshukla1

I have at least five public pull requests authored by this account and marked merged:

floci-io/floci#2031
floci-io/floci#2026
floci-io/floci#2077
floci-io/floci-az#144
me2resh/apexyard#1100
“Show Achievements on my profile” is enabled, but Pull Shark has not appeared.

[drrakonov]

Hi, the same thing happened to me as well. I received the Quickdraw achievement, but the previously unlocked achievements are still not visible. Did you find any solution to this?

[anelebushula0-tech]

Please log everyone out from my portfolio and profile account, only link Anele Bushula

[xDeeKay]

Adding my case here since it matches what I've seen others reporting.

I have 5 merged PRs that meet Pull Shark's criteria (authored by me, merged into the default branch of repos I don't own):

• Add SkyBro getumbrel/umbrel-apps#5835 (merged Jul 20, 2026)
• Fix PreOutputProcessor color-output bugs TeamAntumbra/wintumbra#34
• Fix ColorClock.Stop() to report timeout failure TeamAntumbra/wintumbra#35
• Fix HslColor.A setter clamping to always be 0 TeamAntumbra/wintumbra#36
• Only restart extension pipeline when capture area/bounds actually change TeamAntumbra/wintumbra#37 (all merged Aug 4, 2026)

Verified commit email, "Show Achievements" enabled, no badge ever appeared.

With the "Show Achievements" setting disabled, my profile shows a banner saying "You unlocked new Achievements on GitHub! Show them off by updating your Profile settings" pointing at the general achievements toggle. When I toggled that setting on, the banner changed to a different message: "You unlocked new Achievements with private contributions! Show them off by including private contributions in your Profile settings", pointing at a completely different setting. I enabled that too. Still nothing renders.

So the backend appears to know achievements have unlocked (it's actively telling me so, twice, with two different explanations), but nothing is displaying regardless of which settings are toggled on or off.

[drrakonov]

Hi, the same thing happened to me as well. Did you find any solution to this?

[ghost]

Please fix it. Everyone in the world is using GitHub, but you can't fix a simple issue. For me too, both badges are not showing

[Alfie5640]

I’m experiencing this as well. My GitHub profile is not displaying achievements that I should have unlocked, despite the relevant PRs being merged and my settings being enabled.

This appears to match the profile/achievement rendering issue described here. Happy to provide specific PRs or other details if useful.

[kunaldevsahu]

Hi GitHub Community,

I believe my issue may be related to this incident.

My GitHub contribution graph is still showing contributions for commits that have already been removed from my repository history.

The repository is HelloWorld. I accidentally pushed a series of generated commits and later reset main to my last legitimate commit and force-pushed the corrected history.

I have verified that the remote repository is clean:

git log origin/main --grep="test: activity"

returns no results.

git rev-list origin/main | wc -l

returns 2.

There are also no other remote branches containing those commits.

However, the old contribution squares are still visible on my profile, even after more than 48 hours. When I click an affected day, it shows a contribution under HelloWorld, but clicking the commit leads to a page with no commit history because the commit has already been removed.

So the contribution graph appears to be retaining stale contribution data for commits that are no longer present in the repository.

I can provide screenshots of the affected contribution day and the unavailable commit if needed.

Thanks!

[qingbo1011]

Hi GitHub team,

I am experiencing the same profile achievement issue on @qingbo1011.

"Show Achievements on my profile" is enabled and saved, but the Pull Shark achievement is still missing for both signed-in and public visitors.

The following pull requests were authored by my account and merged by the upstream repository owner into the public repository default main branch:

1. feat: 按会话控制发送后的已读上报并完善新版兼容 starccy/feishu-unreadme#9 — merged at 2026-08-12 04:04 UTC
2. fix: 适配飞书 7.73.9 的已读上报入口 starccy/feishu-unreadme#10 — merged at 2026-08-13 02:49 UTC

The GitHub REST API reports both as merged, and GraphQL includes both pull requests in my contribution collection. More than 72 hours have passed since the second merge. However, my public profile still contains no native Achievements section or Pull Shark badge.

Could you include this account in the profile achievement indexing investigation? Thank you.

[ebndev]

🆕 Community Manager Update: Monday August 17th

Hi everyone! Thank you for your patience and continuing to provide reports for this issue.

The team is working on resolving this as soon as possible and I'll share more updates as they become available.

[jvedant1001-ship-it]

Thank you for the update and for your continued work on this issue.

The Achievements tab is now accessible on my profile, and I was also able to earn the Quickdraw achievement. However, the Pull Shark achievement is still not showing, despite my two pull requests having been successfully merged. It has now been six days since the qualifying pull requests were merged.

Could you please confirm whether these pull requests meet the requirements for the Pull Shark achievement, or if there is any additional processing or delay that I should be aware of?

Thank you again to the GitHub team for your time, support, and continued efforts to improve the platform.

[noel-mugisha]

I am also having the same issue

[GuTS805]

Hi GitHub team,

I am experiencing the same profile achievement issue on @GuTS805.

"Show Achievements on my profile" is enabled and saved, but the Pull Shark achievement is still missing for both signed-in and public visitors.
The following pull requests were authored by my account and merged by the upstream repository owner into the public repository default main branch:
joinmarket-ng/joinmarket-ng#588
joinmarket-ng/joinmarket-ng#588
ankidroid/Anki-Android#21465
dora-rs/dora#3114
ankidroid/Anki-Android#21451
qdrant/qdrant#10143
ankidroid/Anki-Android#21423
tokio-rs/tokio#8350
rust-lang/cargo#17325
rust-lang/cargo#17319
ankidroid/Anki-Android#21422
joinmarket-webui/jam#1412
dora-rs/dora#3040
dora-rs/dora#3009
joinmarket-webui/jam#1400
rapina-rs/rapina#721

The GitHub REST API reports both as merged, and GraphQL includes both pull requests in my contribution collection. More than 72 hours have passed since the second merge. However, my public profile still contains no native Achievements section or Pull Shark badge.

Could you include this account in the profile achievement indexing investigation? Thank you.

[kaawmnain24-netizen]

Hi GitHub team,

I am experiencing the same profile achievement issue on @GuTS805.

"Show Achievements on my profile" is enabled and saved, but the Pull Shark achievement is still missing for both signed-in and public visitors.
The following pull requests were authored by my account and merged by the upstream repository owner into the public repository default main branch:
joinmarket-ng/joinmarket-ng#588
joinmarket-ng/joinmarket-ng#588
ankidroid/Anki-Android#21465
dora-rs/dora#3114
ankidroid/Anki-Android#21451
qdrant/qdrant#10143
ankidroid/Anki-Android#21423
tokio-rs/tokio#8350
rust-lang/cargo#17325
rust-lang/cargo#17319
ankidroid/Anki-Android#21422
joinmarket-webui/jam#1412
dora-rs/dora#3040
dora-rs/dora#3009
joinmarket-webui/jam#1400
rapina-rs/rapina#721

The GitHub REST API reports both as merged, and GraphQL includes both pull requests in my contribution collection. More than 72 hours have passed since the second merge. However, my public profile still contains no native Achievements section or Pull Shark badge.

Could you include this account in the profile achievement indexing investigation? Thank you.

[harman-2167]

Hi GitHub team, I’m also experiencing this issue. I have 2 pull requests that were successfully merged into external repositories, but the Pull Shark achievement is still not appearing on my profile. My profile achievement settings are enabled.

I’m sharing my case here as additional information for the investigation. Thank you for looking into this.

[vrushank47]

experiencing the same rn
did u get urs solved ?

[Priyanka170974]

Hello GitHub Community,

I merged my own Pull Request (#4) into the main branch without any human review.

Repository: https://github.com/Priyanka170974/Event-Registration-Smart-Checkin

The PR was successfully merged, but the YOLO achievement is still not appearing on my profile.

I already have Quickdraw and Pull Shark achievements. Could someone please help me understand why YOLO hasn't been unlocked?

Thank you!

[Harish1685]

Hi everyone,

I'm experiencing the same issue. My GitHub profile's Achievements section is completely missing, even though I've enabled the Show Achievements on my profile setting and saved my preferences several days ago.

My GitHub username: Harish1685

I've had three merged pull requests, including:

1. [grafana/sigma-rule-deployment #441](fix: pass query testing error input to integrate action grafana/sigma-rule-deployment#441)
2. [firstcontributions/first-contributions #127632](Add Harish1685 to Contributors list firstcontributions/first-contributions#127632)
3. [hashicorp/terraform-mcp-server #632](fix: add OCI image metadata labels hashicorp/terraform-mcp-server#632)

Despite these contributions, my public profile still doesn't display the Achievements section.

I've also tried accessing my achievements page directly:
https://github.com/Harish1685?tab=achievements

It returns a 404 error.

I've verified that the visibility settings are enabled and waited several days, but nothing has changed.

Could someone from GitHub confirm whether this is a known issue or whether there's something wrong with achievement generation or profile rendering for my account?

Thanks!

[davidn-06909]

Hi GitHub team, my Pair Extraordinaire badge hasn’t appeared eight days after PR #3 was merged into main on October 27, 2026. It contains 10 coauthored commits, and GitHub correctly recognizes both authors. Could you check whether my account is affected by the achievement-processing delay or whether anything else is required?

[rokmc1893]

Account: @rokmc1893

I would appreciate an eligibility and processing check for Pull Shark tier progression and YOLO. I am reporting observable activity rather than assuming the community-documented thresholds guarantee an award.

Current state, checked November 4, 2026:

• My existing Pull Shark badge is still at its default level (unlocked September 26, 2026).
• YOLO is not listed in my signed-in earned-achievements view. Its public detail endpoint returns 404.
• Search for author:rokmc1893 is:pr is:merged currently returns 18 PRs, including private-repository activity. I understand this search count may differ from the eligible achievement count.
• Show Achievements and Include private contributions are both enabled. My profile is public.
• Quickdraw was awarded on November 4, 2026, at 11:48:08 UTC, so at least that event was processed.

Public evidence (all authored and merged by @rokmc1893 into main, with zero submitted reviews):

PR	Merged at (UTC)	Submitted reviews
https://github.com/rokmc1893/camera-permission-recovery/pull/1	2026-11-02T08:07:48Z	0
https://github.com/rokmc1893/camera-permission-recovery/pull/2	2026-11-02T08:17:04Z	0
https://github.com/rokmc1893/camera-permission-recovery/pull/3	2026-11-04T11:59:51Z	0

The changes implement a camera-recovery example, HTTP contract tests, and a working HTTPS demo. CI passed. I have not changed commit authorship or generated additional placeholder changes to trigger achievements.

I saw the September 23 update in the official incident discussion:
https://github.com/orgs/community/discussions/203416

Could you please confirm whether my eligible Pull Shark and YOLO events are pending processing, whether any additional eligibility condition applies, and whether an account-level re-evaluation is available? I understand there may not be a fix timeline.

This report intentionally contains only my public account and public PR links; private source code, private repository links and credentials are excluded.

[Blackpachamame]

Hello GitHub team,

I'd like to report another case that appears to be related to this ongoing profile rendering incident.

GitHub username: @Blackpachamame

On October 21, 2026, I removed an email address from my account and subsequently added and verified the exact same address again.

Since then, my historical contribution graph has not been restored.

I have verified that:

• The original email address is listed and verified on my account.
• Historical commits still exist and use that exact author email.
• GitHub correctly links the commit author to my profile.
• "Include private contributions on my profile" is enabled.
• More than two weeks have passed since the email was re-added.
• The contribution graph still shows missing historical contributions, including July 9, 2026, despite an existing commit on that date.

I also submitted GitHub Support ticket #4931893 with commit evidence and screenshots, but it was closed because my account only has access to self-service support resources.

I found other reports with the same symptoms, including discussions #211738 and #211895.

Could you please confirm whether this issue is related to incident #203416 and whether the historical contribution data for my account can be reprocessed?

Thank you.

[tentechle]

Reporting another affected profile with reproducible public evidence.

Account: @tentechle
Profile: https://github.com/tentechle?tab=achievements
Repository: https://github.com/tentechle/querysnap (public, standalone; default branch main)
Pull request: tentechle/querysnap#4
Issue closed by the merge: tentechle/querysnap#3
CI: https://github.com/tentechle/querysnap/actions/runs/42072790364

Observed event data:

• PR authored and merged by @tentechle
• Created: 2026-11-05T17:13:24Z
• Merged into main: 2026-11-05T17:15:12Z
• Submitted reviews: 0
• CI passed on Node.js 20, 22, and 24 before merge
• The linked issue was open from 2026-11-05T17:13:23Z to 2026-11-05T17:15:14Z

Quickdraw appeared immediately after this event, confirming that achievement visibility and event processing are active for the account. Pull Shark and YOLO are still absent. Two earlier pull requests in the same public standalone repository were also authored and merged by this account on 2026-11-01.

Could GitHub confirm whether Pull Shark and YOLO are pending processing, subject to an additional eligibility condition, or need account-level re-evaluation? No private repository or credential information is included.

[tentechle]

Follow-up with a stronger YOLO eligibility event for @tentechle.

Pull request: tentechle/querysnap#5
CI: https://github.com/tentechle/querysnap/actions/runs/42097499479
Merged: 2026-11-05T19:49:03Z into the public standalone repository default branch (main).

Before merge, GitHub reported:

• reviewDecision: REVIEW_REQUIRED
• mergeable_state: blocked
• required approving review count: 1
• submitted reviews: 0
• requested reviewers: 0
• all Node.js 20, 22, and 24 checks successful

The PR was authored and merged by @tentechle using the repository-administrator bypass. The one-approval branch protection remains enabled after the merge. The change fixes real database-connection failure handling and includes a regression test; all nine tests pass.

YOLO is still absent from the signed-in earned-achievements page immediately after this event. Could GitHub confirm whether this event is pending indexing or whether another undocumented eligibility condition applies?

[rahamanmursalim-create]

Hello GitHub Team,

My Pull Shark achievement badge has completely disappeared from my GitHub profile. I had previously earned this achievement, and it was visible on my profile.

Recently, I noticed that the badge is no longer displayed. I have not intentionally changed or hidden any achievement settings.

Could you please investigate whether this is related to the ongoing achievement visibility issue and help restore my Pull Shark badge?

GitHub Username: @rahamanmursalim-create

Thank you.

[rahamanmursalim-create]

Hello GitHub Team,

I previously earned the Pull Shark achievement, and it was visible on my GitHub profile. However, it has now completely disappeared.

I checked my profile settings, and "Show Achievements on my profile" is enabled. I also clicked "Update preferences" and refreshed my profile, but the badge is still missing.

My GitHub profile:
https://github.com/rahamanmursalim-create

Could you please investigate why my previously earned Pull Shark achievement has disappeared?

Is this related to the ongoing achievement visibility or backend indexing issue?

I would appreciate your help in restoring my achievement.

Thank you.

[kaileyventures]

Same boat here. Two co-authored PRs merged on Oct 31 and still no Pair Extraordinaire on my profile as of Nov 8:

• Update README.md kaileyventures/AutoCommit#3 — co-authored with @sunny-oye, merged via GitHub Desktop
• Update demo.text sunny-oye/badgeunlocker#5 — co-authored with me (@kaileyventures)

Both merge commits show both contributors and the co-author trailers are in place. I already opened #211972 about this, someone there verified both PRs look valid and pointed me to this thread. Support ticket didn't help either, it was closed with a self-help link.

Username: @kaileyventures

[thillainirmal-tech]

Reporting one additional account affected by the achievement-attribution delay.

Account: @thillainirmal-tech
Profile: https://github.com/thillainirmal-tech?tab=achievements
Checked: 2026-11-09T05:40:14Z

The earned-achievements view currently shows Pull Shark x2, Public Sponsor, and Quickdraw, but YOLO is absent.

Public qualifying events:

1. docs: add recruiter verification shortcuts thillainirmal-tech/thillainirmal-tech#3

   • Authored and merged by @thillainirmal-tech into main
   • Merged: 2026-10-30T14:55:48Z
   • Submitted reviews: 0
   • Reviews API: https://api.github.com/repos/thillainirmal-tech/thillainirmal-tech/pulls/3/reviews

2. docs: warn before contributors provide design evidence thillainirmal-tech/SentinelPay#23

   • Authored and merged by @thillainirmal-tech into main
   • Merged: 2026-11-06T16:11:26Z
   • Submitted reviews: 0
   • Reviews API: https://api.github.com/repos/thillainirmal-tech/SentinelPay/pulls/23/reviews

Both repositories are public personal repositories. Achievement visibility is enabled, as demonstrated by the three badges currently rendered. GitHub Support ticket #4968138 was automatically closed because the account has self-service-only support.

Please include this evidence in the incident tracking. I understand there is currently no published resolution timeline. No private repository links, credentials, or personal data are included.

[iceblyte]

Reporting a concrete case for "Contribution graphs not accurately reflecting commits".

Account: iceblyte | verified + primary email: iceblyte@qq.com

1. Six consecutive days at exactly 0, aligned with an email switch

My commit email changed from 2624507601@qq.com (linked for a long time) to iceblyte@qq.com on 2026-10-29; I added and verified that address on Nov 5. Days before the switch are counted, the six days after it are empty:

date	commits on default branch	graph
2026-10-29	79	0
2026-10-30	56	0
2026-10-31	14	0
2026-11-01	38	0
2026-11-02	28	0
2026-11-03	20	0

2. A ~770 commit gap that cannot be explained by the email

On 2026-08-25, 08-31, 09-30 and 10-07 every commit was authored with 2624507601@qq.com, the long-linked address, yet those days are undercounted:

• 2026-08-25: 47 commits / 7 on the graph
• 2026-08-31: 64 / 25
• 2026-09-30: 36 / 8
• 2026-10-07: 105 / 83

2026 total: 8,242 default-branch commits authored with a verified email vs 7,475 shown on the graph.

Note: most of these commits are in a private repository, so they are not visible from my public repos - happy to provide more detail if useful.

Already ruled out:

• repositories are standalone, not forks; commits are on the default branch
• "Include private contributions" is on and works: 2026-11-08 shows 8, equal to the 8 commits in my private repo that day
• waited well past the documented 24 hours
• pushed an empty commit to the default branch to force a re-index: no effect, so history is never re-scanned by a push event

My own report with the same data: #212499

[DreammyAlex]

Affected here as well. My historical commits are credited to my account but never added to my contribution graph.

Setup

• I lost access to my previous account (@DreammyOleksandr) and created a new one (@DreammyAlex) on Nov 4, 2026.
• I added and verified the email I've always used for commits from previous Account on the new account (Since there is an option to unlink the email).
• Commits made with that email (Aug–Oct 2026) are now credited to the new account: the commit lists, Insights → Contributors and the contributors API all show DreammyAlex with hundreds of commits.
• Even though contributions are made in private repos, there is an option to show private repos contributions which I enabled. It also was enabled on old account which worked flawlessly.

Problem

• The contribution graph only counts activity from Nov 4 onward.
• Every older commit credited to me is missing: 0 contributions before Nov 4.
• The docs say the graph is "rebuilt automatically when you add the new address", but that rebuild doesn't
  seem to have happened.
• Commits that were displayed on my old account have also disappeared.

Already checked

• The commit author email (the From: line in .patch) matches the verified email on my account.
• The commits are on the default branch of non-fork private organization repositories, where I'm an active member and collaborator.
• "Private contributions" has been on for more than 5 days.
• My Support ticket was closed with a self-service response.

I haven't removed and re-added the email, because others in this thread report that it made things worse.

[kittimzhe]

@ebndev — final evidence summary for the registered account kittimzhe, now that the last experiment has closed. Apologies for the length; every line below is API-verifiable.

Galaxy Brain x1 — threshold crossed 46 days ago, never issued. Three accepted answers marked Sep 24, Sep 25 and Oct 13 (threads #208018, #208139, #209607 — each renders "Answer selected by" on the asker's side). Two further marks arrived Nov 2 and Nov 5 (#211668, #211765). Zero Galaxy Brain tiers on the profile while Pull Shark and Quickdraw render fine.

YOLO — four qualifying triggers, zero issued. insightloom PR #1 (merged Sep 18) and #2 (Sep 22), inspect_ai #5688 (Oct 8, external public repo), PR #3 (Oct 20) — all merged with zero reviews, all verified via the API at merge time.

Experiment 1 — fresh trigger, Oct 20: PR #3 was merged specifically to test whether new events process. 21 days, nothing.

Experiment 2 — controlled pair, Nov 1 (closed today at 9 days, past the 6–9 day window other recoveries have shown): PR #4, a single merge crediting two accounts via commit-message trailer (verified in the commit). Account A (Githubuser1708): achievement pipeline demonstrably healthy — YOLO, Pull Shark, Quickdraw all issued. Account B (kittimzhe): nothing issued since the incident began. Result: Pair Extraordinaire missing on both sides. One merge, one healthy account, one wedged account, zero issuances — that points to the merge's achievement event being lost upstream, before any per-account processing.

Support ticket #4916674 for this case was auto-closed on arrival (free-plan routing), so this thread is the only channel left. The request, concretely: re-enqueue kittimzhe's achievement events (Galaxy Brain marks from Sep 24–Nov 5; YOLO triggers from Sep 18–Oct 20), or grant manually — and if the pair-experiment data is useful for the engineering side, it's all documented above. Thank you for the continued work on this thread.