Review Scraper & Monitor - 11 Review Sources

Scrape reviews from eleven public sources into one schema, then run it again and get a diff: what is new, what is negative, and how the rating mix moved.

What you get	Built for
⭐ 11 sources, one normalised schema 📊 Rating distribution and negative share per subject 🆕 newSinceLastRun - only the reviews you have not seen 🚨 newNegativeSinceLastRun - the 1-2 star arrivals 🔔 Webhook on change, HMAC signed 🛡️ False-empty guard so a temporary break never looks like a wipe	📱 App teams tracking App Store and Google Play 🧩 Plugin and theme authors on WordPress.org 🎮 Game studios reading Steam recommendations 🏢 B2B software on TrustRadius, Reviews.io, Feefo 🛍️ Store owners on Sitejabber and ResellerRatings 🤖 LLM-ready JSON, one record per review

What data do I get?

One dataset record per review, plus a REVIEW_SIGNALS summary per subject.

Field	Meaning
subject	play:com.whatsapp, plugin:woocommerce, steam:730
source	appstore, play, steam, wordpress, theme, chrome, trustradius, reviewsio, feefo, sitejabber, resellerratings
rating	1-5, normalised (TrustRadius 0-10 is rescaled)
title / text	clean, HTML stripped
author	reviewer handle as published
publishedAt	ISO timestamp where the source exposes one
version	app or extension version, when available
reviewId	stable id, so the diff never double-counts

The signal adds averageRating, ratingDistribution, negativeShare, newSinceLastRun, newNegativeSinceLastRun and isFirstRun.

How much does it cost?

Pay per event: $10 per 1,000 subjects scanned ($0.01 each). Reviews are unlimited - a plugin with 20 reviews and one with 2,000 cost the same. Subjects that fail are not charged.

You monitor	Runs	Monthly cost
5 apps, weekly	22	$0.22
20 apps, daily	600	$6.00
50 subjects, daily	1,500	$15.00

How do I use it?

1. Create a free Apify account.
2. Open Review Scraper & Monitor in Apify Console.
3. Fill in whichever source arrays you need - they are independent.
4. Run once as a baseline, then schedule it and read the diff.
5. Optionally set webhookUrl and alertOnNegativeOnly for alerts.

Input

Field	For
apps	App Store IDs ("389801252")
countries	Storefront codes for every app (default us)
appCountries	Per-app overrides, e.g. {"389801252": "gb"}
playApps	Google Play package names
steamApps	Steam app IDs
plugins	WordPress plugin slugs
themes	WordPress theme slugs
chromeExtensions	Chrome Web Store extension IDs
trustradiusProducts	TrustRadius product slugs
reviewsIoStores	Reviews.io store slugs
feefoMerchants	Feefo merchant slugs
sitejabberDomains	Domains on Sitejabber / SmartCustomer
resellerRatingsStores	ResellerRatings store slugs
maxReviewsPerSource	Recent reviews per subject (default 100, max 1000)
alertOnNegativeOnly	Only alert on new 1-2 star reviews
webhookUrl / webhookSecret	Where to POST changes, and the signing key
proxyConfiguration	Optional, for sources that block datacenter IPs
concurrency	Subjects fetched in parallel (default 4)

{
  "playApps": ["com.whatsapp"],
  "apps": ["389801252"],
  "plugins": ["woocommerce"],
  "maxReviewsPerSource": 100,
  "alertOnNegativeOnly": true,
  "webhookUrl": "https://hooks.slack.com/services/..."
}

Output

{
  "source": "play",
  "subject": "play:com.whatsapp",
  "reviewId": "gp:AOqpTO...",
  "rating": 4,
  "title": "Great for staying in touch",
  "text": "Works well, calls are clear...",
  "author": "A Google user",
  "version": "2.24.10.12",
  "publishedAt": "2026-11-04T09:12:00+00:00",
  "url": "https://play.google.com/store/apps/details?id=com.whatsapp"
}

Notes and exceptions

• The first run is a baseline. Diffs start from the second run.
• Only recent reviews are collected. This is a monitor, not an archive - raise maxReviewsPerSource for more depth. It controls how deep each supported source is read; the Chrome Web Store exposes only a single page of recent reviews.
• Steam has no stars. "Recommended" is stored as 5, "Not Recommended" as 1, with the verdict in title.
• TrustRadius and Feefo can answer 403 from datacenter IPs. The proxy input fixes that; other sources need no proxy.
• One broken subject does not stop the run. Unexpected errors are caught per subject, logged, and reported as that subject's failure.
• Trustpilot, G2, Capterra, Etsy and Walmart are not supported - they sit behind bot protection that refuses every unauthenticated client.

What can I do with the data?

Watch your own reputation. Point it at your apps and plugins, run it daily with alertOnNegativeOnly, and hear about the one-star reviews while you can still reply.

Watch your competitors. Point it at the three apps you lose deals to. The one-star reviews are a free roadmap: crashes, pricing complaints, missing features.

Feed a support workflow. newNegativeSinceLastRun is the number to route to a human.

Related Actors

• ASO App Rank Tracker - chart rank, rating and version changes.
• Pricing Page Monitor - competitor prices, diffed.
• Policy Change Monitor - terms and privacy diffs.
• Job Board Scraper - hiring signals from career pages.

FAQ

Do I need API keys? No. All eleven sources are read from public pages.

Can I mix sources in one run? Yes - each array is independent, and each subject is charged once.

What happens when a source breaks? That subject is reported as failed, previous state is kept, and it is not charged.

Changelog

• 0.12 - countries / appCountries inputs, per-subject error isolation, deeper page reads controlled by maxReviewsPerSource, safer webhook handling.
• 0.10 - related actors, store copy.
• 0.8 - Sitejabber, ResellerRatings, Reviews.io and Feefo sources.
• 0.1 - First release.