Viator Review Scraper

Viator Review Scraper — Tour Reviews

Disclaimer: Unofficial tool — not affiliated with, sponsored by, or endorsed by Viator, Inc. or its affiliates. Data is read from publicly accessible tour and activity review pages only. No login. You are responsible for complying with applicable law (including GDPR where personal data appears) and the site’s terms. No warranty on accuracy or availability. Provided for informational and research use.

Scrape public Viator tour and activity reviews into one dataset. Each row has the rating, title, text, publication date, traveler type, helpful votes, reviewer name, owner reply, and the product URL.

Tour operators use this Viator scraper to watch guest feedback on a product. OTAs use it as a Viator reviews API alternative without a partner key. Export JSON or CSV from the dataset with Python, Node.js, cURL, or an MCP client.

Travel suite

Actor	Role
GetYourGuide Tours Scraper	Public GetYourGuide tours: price, rating, review count
Viator Review Scraper ◄── you are here	Public Viator tour reviews

When to use

Use this Actor for a public Viator product URL, a product code, or a city or keyword search when you need the review text, not only the average rating.

Skip it for bookings, private supplier dashboards, and anything behind a login.

Key features

• Product URL, product code, or a city or keyword search, up to 50 products in one run
• Rating, title, full text, date, traveler type, and helpful votes
• Filter by stars, traveler type, Viator or Tripadvisor, published date, or a word in the title or text
• Reviewer name, owner reply, and up to five photo URLs on the same row
• Sort by most recent, most insightful, highest rating, or most helpful
• One saved review per row

Input

Field	Default	What it does
Product URLs	sample tour	Public tour page, or a Viator search page
Product codes	empty	Code such as 3731COLOSSEUM
Max reviews per product	100	Stop after this many saved reviews that match the filters
Sort	Most insightful	ML_SORTED, DATE, RATING, or HELPFUL_VOTES
Search queries	empty	City or keyword, such as Rome Colosseum
Max products per search	5	Products opened from each search or listing page
Star ratings	all	Keep selected stars from 1 to 5
Traveler types	all	COUPLES, FAMILY, FRIENDS, SOLO, BUSINESS
Review source	all	all, viator, or tripadvisor
Published from	empty	Keep reviews on or after this UTC date
Keyword	empty	Word or phrase in the review title or text
Proxy	US residential	Required. Datacenter IPs are blocked

{
  "startUrls": [
    {
      "url": "https://www.viator.com/tours/Rome/Colosseum-and-Ancient-Rome-Tour-with-Roman-Forum-and-Palatine-Hill/d511-3731COLOSSEUM"
    }
  ],
  "maxReviews": 20,
  "sortBy": "ML_SORTED",
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": ["RESIDENTIAL"],
    "apifyProxyCountry": "US"
  }
}

Filters

Filters run after a review is read. A review that does not match is not saved and is not charged. Max reviews counts saved matches for that product. With a published-from date, the run reads newest first and stops that product when it reaches an older review. Each product is scanned up to 3000 reviews.

{
  "startUrls": [
    {
      "url": "https://www.viator.com/tours/Rome/Colosseum-and-Ancient-Rome-Tour-with-Roman-Forum-and-Palatine-Hill/d511-3731COLOSSEUM"
    }
  ],
  "maxReviews": 100,
  "ratings": ["5", "4"],
  "travelerTypes": ["COUPLES", "FAMILY"],
  "reviewSource": "viator",
  "dateFrom": "2026-01-01",
  "reviewKeyword": "guide"
}

Search by city

Pass city or keyword searches, or put a Viator search URL in product URLs. The run opens the search results, takes the first products (default 5, up to 50 per page), and scrapes their reviews. One run keeps at most 50 products, including ones you passed directly. searchQuery is the text or listing URL that found the product. It is null when you passed that product yourself.

{
  "searchQueries": ["Rome Colosseum", "Paris"],
  "maxProductsPerSearch": 5,
  "maxReviews": 20,
  "sortBy": "DATE"
}

Destination pages such as /Paris/d479-ttd are often blocked by Viator. Use a search query like Paris Eiffel Tower instead.

Output

Field	Meaning
reviewId	Public review id
productCode	Viator product code
productTitle	Tour or activity name
productUrl	Public product page
searchQuery	Search text or listing URL that found the product. Null for a direct product
productReviewCount	Total reviews reported for the product
rating	Stars from 1 to 5
title	Review title
text	Review text
locale	Language of the text
publishedAt	Publication time in UTC
partyType	Travel party, such as COUPLES or FAMILY
helpfulVotes	Helpful vote count
reviewerName	Public reviewer name
isTripadvisor	True when Tripadvisor provided the review
machineTranslated	True when the text is machine translated
ownerResponse	Supplier reply, when one is public
photoCount	Number of traveler photos
photoUrls	Up to five photo URLs
scrapedAt	UTC time the row was built

{
  "reviewId": "1080010801",
  "productCode": "3731COLOSSEUM",
  "productTitle": "Rome: Colosseum, Roman Forum, and Palatine Hill Guided Tour 2026",
  "productUrl": "https://www.viator.com/tours/Rome/Colosseum-and-Ancient-Rome-Tour-with-Roman-Forum-and-Palatine-Hill/d511-3731COLOSSEUM",
  "searchQuery": null,
  "productReviewCount": 25913,
  "rating": 5,
  "title": "Great guide",
  "text": "Francesca made the history come to life.",
  "locale": "en",
  "publishedAt": "2026-09-30T00:00:00Z",
  "partyType": "FAMILY",
  "helpfulVotes": 2,
  "reviewerName": "brooke_e",
  "isTripadvisor": false,
  "machineTranslated": false,
  "ownerResponse": null,
  "photoCount": 0,
  "photoUrls": []
}

Use cases

• Track new guest reviews on a tour you operate
• Compare review text across competing Colosseum or Vatican products
• Build a sentiment file with rating, traveler type, and owner replies
• Feed an MCP assistant a product URL and get the latest reviews as JSON

Integration examples

Replace YOUR_TOKEN and run these against the Actor. These calls start a run and do not set a price.

Node.js

import { ApifyClient } from "apify-client";

const client = new ApifyClient({ token: "YOUR_TOKEN" });
const run = await client.actor("crawloop/viator-review-scraper").call({
  startUrls: [
    {
      url: "https://www.viator.com/tours/Rome/Colosseum-and-Ancient-Rome-Tour-with-Roman-Forum-and-Palatine-Hill/d511-3731COLOSSEUM",
    },
  ],
  maxReviews: 20,
  sortBy: "ML_SORTED",
  proxyConfiguration: {
    useApifyProxy: true,
    apifyProxyGroups: ["RESIDENTIAL"],
    apifyProxyCountry: "US",
  },
});
const { items } = await client.dataset(run.defaultDatasetId).listItems();
console.log(items);

Python

from apify_client import ApifyClient

client = ApifyClient("YOUR_TOKEN")
run = client.actor("crawloop/viator-review-scraper").call(run_input={
    "startUrls": [{
        "url": "https://www.viator.com/tours/Rome/Colosseum-and-Ancient-Rome-Tour-with-Roman-Forum-and-Palatine-Hill/d511-3731COLOSSEUM",
    }],
    "maxReviews": 20,
    "sortBy": "ML_SORTED",
    "proxyConfiguration": {
        "useApifyProxy": True,
        "apifyProxyGroups": ["RESIDENTIAL"],
        "apifyProxyCountry": "US",
    },
})
items = client.dataset(run["defaultDatasetId"]).list_items().items
print(items)

cURL

curl -X POST "https://api.apify.com/v2/acts/crawloop~viator-review-scraper/runs?token=YOUR_TOKEN" \
  -H "Content-Type: application/json" \
  -d "{\"startUrls\":[{\"url\":\"https://www.viator.com/tours/Rome/Colosseum-and-Ancient-Rome-Tour-with-Roman-Forum-and-Palatine-Hill/d511-3731COLOSSEUM\"}],\"maxReviews\":20,\"sortBy\":\"ML_SORTED\",\"proxyConfiguration\":{\"useApifyProxy\":true,\"apifyProxyGroups\":[\"RESIDENTIAL\"],\"apifyProxyCountry\":\"US\"}}"

MCP and AI assistants

Use this Actor from AI tools via Apify MCP. Connect your Apify account, then call this Actor by its Store name.

Example prompts:

• "Run Viator Review Scraper on the Colosseum product URL and return 20 recent reviews as JSON"
• "Summarize the latest Viator reviews for product code 3731COLOSSEUM: rating, traveler type, and complaints"
• "After Viator Review Scraper, run GetYourGuide Tours Scraper for Rome and compare ratings"

Suite next step

For public tour prices and ratings on GetYourGuide, run GetYourGuide Tours Scraper next.

FAQ

Does this need a partner API key or a login?
No. It reads public tour and activity review pages.

Is this a Viator API alternative?
Yes. It collects public reviews from a product URL, a product code, or a city or keyword search. It does not use a partner key.

What is one charged result?
One saved review. Photos and the owner reply sit on that same row.

Why are some runs empty?
Datacenter IPs are blocked. Keep the US residential proxy on. A code that is not a public product returns no rows.

Can I scrape several tours at once?
Yes. Add more product URLs, product codes, or search queries. The run keeps at most 50 products. Each product stops at max reviews.