# \[DEPRECATED] Trustpilot Scraper (`dltik/trustpilot-scraper`) Actor

Scrape Trustpilot reviews and company profiles. Auto-resolve domains. Built-in sentiment analysis. 35+ fields: rating, text, author, verified, company reply. Filter by stars, language. HTTP-only, 256MB. $0.50/1K reviews.

- **URL**: https://apify.com/dltik/trustpilot-scraper.md
- **Developed by:** [Walid](https://apify.com/dltik) (community)
- **Categories:** E-commerce, Automation, Developer tools
- **Features:** Limited permissions
- **Stats:** 7 total users, 1 monthly users, 100.0% runs succeeded, 4 bookmarks
- **User rating**: No ratings yet

## Pricing

from $0.50 / 1,000 result scrapeds

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

An Actor is a serverless cloud program that runs on the Apify platform. It has two run modes.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.

Apify vocabulary and the platform model are defined once, in the agent quickstart at https://apify.com/agents.md.

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For examples already wired to this Actor's own input schema, see the [API](#api) section below.

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).

# README

## Trustpilot Scraper — Reviews, Ratings & AFINN-165 Sentiment Analysis

> Scrape **Trustpilot reviews and company profiles** with **built-in AFINN-165 sentiment**. Auto-resolve domains — type a company name or domain, no need to find the Trustpilot URL manually. **35+ fields per review**: rating, full text, author, verified flag, owner reply, language. Filter by stars, language. HTTP-only, **256MB, $0.0005 per review** ($0.50 per 1,000) — 6× cheaper than the market leader.

⭐ **Bookmark this Trustpilot Scraper** — Apify ranks actors by bookmarks, so it directly helps the visibility of this scraper on the Apify Store.

### What is the Trustpilot Scraper?

The **Trustpilot Scraper** is an Apify actor that pulls reviews and company profiles from [Trustpilot](https://www.trustpilot.com/) at scale. Drop in a company name, a domain (`example.com`), or a Trustpilot URL — the actor auto-resolves to the right page and scrapes. Each review comes back with 35+ fields: rating, full text, author name + profile, verified-purchase flag, posting date, language, owner reply (if any), and a sentiment score from the built-in AFINN-165 engine.

6× cheaper than the leading competing Trustpilot scraper on the Apify Store.

### Use cases

- **Brand reputation monitoring** — daily scrape of your Trustpilot profile + competitors; alert on sentiment dips.
- **Competitive analysis** — analyze 1,000+ reviews of a competitor to find their weak points.
- **AI training data** — labeled reviews for sentiment classification.
- **Customer feedback mining** — surface recurring complaints across hundreds of reviews.
- **Localized review analysis** — filter by language to analyze your performance per market.
- **Owner-reply audit** — measure your support team's response rate and tone.

### Input

```json
{
  "queries": ["nike.com", "Adidas", "https://www.trustpilot.com/review/example.com"],
  "maxReviewsPerCompany": 500,
  "languages": ["en", "fr", "de"],
  "minStars": 1,
  "maxStars": 3
}
```

### Output

```json
{
  "company_domain": "example.com",
  "company_name": "Example Inc.",
  "trust_score": 4.2,
  "total_reviews": 8453,
  "review_id": "EXAMPLE-REVIEW-12345",
  "rating": 2,
  "title": "Bad delivery experience",
  "text": "Order took 3 weeks instead of the promised 3 days...",
  "author": "Marie L.",
  "author_review_count": 4,
  "verified_purchase": true,
  "language": "fr",
  "review_date": "2026-04-15",
  "owner_reply": "We're sorry for the delay...",
  "sentiment": "negative",
  "sentiment_score": -0.55
}
```

### Pricing

**PAY_PER_EVENT — $0.0005 per review** (= $0.50 per 1,000). 6× cheaper than the leading competitor. Sentiment analysis is included free.

### FAQ — Trustpilot API alternatives

**Trustpilot official API?** Available only to Trustpilot business customers; per-monthly pricing tier. This scraper is no-account, pay-as-you-go.

**Does it work without finding the Trustpilot URL?** Yes — pass a domain or company name; the actor resolves it.

**Sentiment language coverage?** AFINN-165 supports English, French, German, Spanish, Italian, Dutch. Other languages return raw text without sentiment score.

**How fresh is the data?** Pulled live at run time; Trustpilot indexes new reviews within minutes.

***

⭐ **Found this useful? Bookmark this Trustpilot Scraper** — it's the strongest signal for Apify Store ranking.

#### Related actors

- [Amazon Reviews Scraper](https://apify.com/dltik/amazon-reviews-scraper) — same sentiment engine for Amazon
- [Google Maps Reviews Scraper](https://apify.com/dltik/google-maps-reviews) — same sentiment engine for Google Maps
- [Reddit Scraper](https://apify.com/dltik/reddit-scraper) — Reddit posts + comments + sentiment

License: MIT · Author: [dltik](https://apify.com/dltik)

- [Substack Scraper](https://apify.com/dltik/substack-scraper) - Posts + comments + sentiment
- [RedNote Xiaohongshu Scraper](https://apify.com/dltik/rednote-xiaohongshu-scraper) - China's #1 lifestyle platform

# Actor input Schema

## `urls` (type: `array`):

Trustpilot company review page URLs (e.g. 'https://www.trustpilot.com/review/example.com')

## `companies` (type: `array`):

Company names or domains to auto-resolve (e.g. 'pipedrive.com', 'amazon', 'nike.com'). No need to find the Trustpilot URL manually.

## `maxReviews` (type: `integer`):

Maximum number of reviews to extract per company. 20 reviews per page, paginated automatically.

## `sortBy` (type: `string`):

How to sort reviews.

## `starFilter` (type: `array`):

Only include reviews with these star ratings. Leave empty for all stars. e.g. \[1, 2] for negative reviews only.

## `languageFilter` (type: `string`):

Only include reviews in this language (ISO code: en, fr, de, es, etc.). Leave empty for all languages.

## `enableSentiment` (type: `boolean`):

Add AFINN-165 sentiment scoring to each review. Adds sentiment_score and sentiment_label fields.

## `includeCompanyInfo` (type: `boolean`):

Include company profile data (TrustScore, star distribution, categories, response rate) as the first result.

## Actor input object example

```json
{
  "companies": [
    "pipedrive.com"
  ],
  "maxReviews": 100,
  "sortBy": "recency",
  "enableSentiment": false,
  "includeCompanyInfo": true
}
```

# Actor output Schema

## `results` (type: `string`):

Dataset containing Trustpilot reviews and company profiles.

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "companies": [
        "pipedrive.com"
    ]
};

// Run the Actor and wait for it to finish
const run = await client.actor("dltik/trustpilot-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = { "companies": ["pipedrive.com"] }

# Run the Actor and wait for it to finish
run = client.actor("dltik/trustpilot-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "companies": [
    "pipedrive.com"
  ]
}' |
apify call dltik/trustpilot-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,dltik/trustpilot-scraper"
        }
    }
}
```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/qNdrP6clnysVhD1qm/builds/ZOaeEaVnuwIUglRcp/openapi.json